The high cost of cheap

Hardware and software – like it or not – is something we all need to buy at some stage.

It’s just a matter of asking your nerdy relative to find something online… After all the internet is full of transactional dealers hustling for the next sale. Even big-box retailers use IT hardware as a loss leader.

All the while, the siren’s call of cheap. Distracting people from the cost of bad service, poor follow-up, and hours spent on the phone trying to talk with a real person and get help.

Why would you do it any other way?!

Dorchester IT found out why, not long after we started 35 years ago.

Trying to make an inferior product provide an adequate solution usually ended in tears. The resulting frustration wounding long-nurtured relationships.

 

We learnt the hard way that procuring the hardware and software that best suit your needs was the most important thing.

With the all-important caveat – that the price is competitive.

 

It’s the origin story of our IT procurement team:

A dedicated IT procurement team of three highly-trained and wonderful people – Liv, Lucy & Elisabeth – do this every day.

Checking with the consultants to ensure the proposed solution will work. Then negotiating with product providers to find the best product, support, and service mix for your needs.

Always careful to steer clear of suppliers with erratic delivery, poor support and dubious warranties. A beginner’s pitfall that can waste huge amounts of time and cause you a lot of frustration.

It’s part of our investment in building a long-term relationship with you.

If you are happy with how your technology operates, then the relationship is set. After that, it’s simply a matter of ensuring our ongoing service to you is excellent.

 

So, if you ever need some new technology or software, please call us on 1300 796 788 and see how we can deliver the right solution for your challenge. At a market competitive price.

You’ll be surprised how well we do.