Saved us countless hours and dollars
They save our lives daily and have been vital in helping our business through rapid growth. Our entire technology platform runs smoothly, and they have saved us countless hours and dollars.
Their customer service is very good and responsive, and they solve problems quickly.
It means we are responsive, are dynamic problem solvers and execute fast. Because technology is there to make business simpler, faster, easier not slow it down.
We operate in the way that best suits you. From being your outsourced IT department to working directly with your internal IT people in any capacity you want. From oversight and guidance to an extra pair of hands.
An impressive breadth of IT skills
They are on the frontline executing our IT strategy… and provide IT support across our 19 sites throughout regional NSW and QLD. They have an impressive breadth of IT skills and are currently successfully executing a staged migration to the cloud.
Maintain the security of our technology
Dorchester IT maintain the stability, health and security of our technology… and provide background helpdesk support. They advise us on cloud platforms and provide reliable and responsive support.
I can just pick up the phone and deal with someone who knows our systems inside out. That has the confidence and reliability to keep our technology running.
One less thing to worry about
Dorchester do everything from frontline helpdesk, managing out IT infrastructure through to server upgrades. Their support is great – it means there is one less thing for me to worry about.
A big reason for our growth
They are like our inhouse IT resource for anything, from small helpdesk tickets to business transformation projects.
Dorchester understands business and is respectful of our budgets. They are trustworthy, reliable and a big reason for our growth over the past few years.
Great to deal with – super quick, easy, cheery
I’ve had to speak to you guys three out of the last four days and it’s reminded me how great you guys are to deal with. So I just wanted to send a quick email to say thank you to the whole team.
Your response time is super quick and it doesn’t matter who we speak to, you always give really great service and explain everything so easily and cheerily. That is an absolute rarity for a service company but particularly an IT one, so definitely worth calling out and saying thank you for.
So, THANK YOU!!
They are helpful, great to deal with and responsive. They are working with us on a cloud migration project which will enhance our service delivery to clients and productivity. Their service is very good.
