What’s important to the effectiveness of your IT infrastructure is that you have the right and most cost-effective solution to meet your business needs – and the IT support and services to look after it.
One less thing to worry about
Dorchester do everything from frontline helpdesk, managing out IT infrastructure through to server upgrades. Their support is great – it means there is one less thing for me to worry about.
An impressive breadth of IT skills
They are on the frontline executing our IT strategy… and provide IT support across our 19 sites throughout regional NSW and QLD. They have an impressive breadth of IT skills and are currently successfully executing a staged migration to the cloud.
A big reason for our growth
They are like our inhouse IT resource for anything, from small helpdesk tickets to business transformation projects.
Dorchester understands business and is respectful of our budgets. They are trustworthy, reliable and a big reason for our growth over the past few years.
Maintain the security of our technology
Dorchester IT maintain the stability, health and security of our technology… and provide background helpdesk support. They advise us on cloud platforms and provide reliable and responsive support.
I can just pick up the phone and deal with someone who knows our systems inside out. That has the confidence and reliability to keep our technology running.
Great to deal with – super quick, easy, cheery
I’ve had to speak to you guys three out of the last four days and it’s reminded me how great you guys are to deal with. So I just wanted to send a quick email to say thank you to the whole team.
Your response time is super quick and it doesn’t matter who we speak to, you always give really great service and explain everything so easily and cheerily. That is an absolute rarity for a service company but particularly an IT one, so definitely worth calling out and saying thank you for.
So, THANK YOU!!
They are helpful, great to deal with and responsive. They are working with us on a cloud migration project which will enhance our service delivery to clients and productivity. Their service is very good.