Software development

Software development to drive business efficiency

Software is the engine that powers huge shift in people’s productivity and capabilities.

At Dorchester IT, we provide custom software development in several different areas.

Software applications integration

Many businesses run different software applications across their different business units. Typically, this leads to information silos, and getting the different applications to talk to one another is hard.

Too often businesses resort to manual double handling of data with the associated risks of error and costs.

Investing in software integration eliminates those risks and automates the flow of information across your business. The real win: a one-off investment that gives you a permanent lift in productivity and better quality real-time business information.

Custom application development

We have a team of highly capable software developers who can create custom software for your business problem.

Here’s just one story to showcase what we can do.

A cotton gin in southern Queensland relied on manual data entry and then had to manipulate different data variables into spreadsheets to drive production schedules, customer contacts and transport logistics. Getting it right had large implications for the profitability, or otherwise, of the business.

In just three weeks, we developed software that automated their weekly process and cut it down from 725 minutes to just 30 without any data errors or need for double checking.

The investment paid for itself within 12 months.

Automation

Often overlooked, automation can give you huge productivity lifts. Any repetitive clerical tasks that people do manually can be automated. This will free them up to focus on the higher value tasks your business needs.

Microsoft SharePoint solutions

Microsoft SharePoint is a powerful document storage and collaborative platform for your business and people. Fully customisable, it can also feature your inhouse social media platform and business process automation and workflows.

Website development

We are adept in developing WordPress websites and can provide ongoing support and hosting.

What some of our clients say

A noticeable increase in our go-aheads

With the help of Dorchester IT, we’ve been able to improve our customer service capabilities from a digital perspective, which has noticeably increased the number of go-aheads from customers. The team is quick to act on our IT-related issues, making business improvements effortless for our busy team.

Lachlan Hogan

Managing Director

Hogans Family Jewellers

One less thing to worry about

Dorchester do everything from frontline helpdesk, managing out IT infrastructure through to server upgrades. Their support is great – it means there is one less thing for me to worry about.

Nicole

Whyalla Beef

An impressive breadth of IT skills

They are on the frontline executing our IT strategy… and provide IT support across our 19 sites throughout regional NSW and QLD. They have an impressive breadth of IT skills and are currently successfully executing a staged migration to the cloud.

David Cullinan

IT Manager

Pursehouse Rural

A big reason for our growth

They are like our inhouse IT resource for anything, from small helpdesk tickets to business transformation projects.

Dorchester understands business and is respectful of our budgets. They are trustworthy, reliable and a big reason for our growth over the past few years.

David Porter

Managing Director

AFA Insurance

They are helpful, great to deal with and responsive. They are working with us on a cloud migration project which will enhance our service delivery to clients and productivity. Their service is very good.

Joanna Walters

Business Manager

Insight Accounting

Great to deal with – super quick, easy, cheery

I’ve had to speak to you guys three out of the last four days and it’s reminded me how great you guys are to deal with. So I just wanted to send a quick email to say thank you to the whole team.

Your response time is super quick and it doesn’t matter who we speak to, you always give really great service and explain everything so easily and cheerily. That is an absolute rarity for a service company but particularly an IT one, so definitely worth calling out and saying thank you for.

So, THANK YOU!!

Vanessa Petch

People and Culture

FAMA

Maintain the security of our technology

Dorchester IT maintain the stability, health and security of our technology… and provide background helpdesk support. They advise us on cloud platforms and provide reliable and responsive support.

I can just pick up the phone and deal with someone who knows our systems inside out. That has the confidence and reliability to keep our technology running.

Margot Marshall

Office Manager

Webb and Boland Lawyers

Software development